1. Publisher
The GoViens website and application are published by GoViens Corp., corporation number 1408673-2. Address: 44 Palace St. Thorold ON L2V 0J7, Canada. This identity is common to GoViens services; rights and obligations may vary by country.
2. Contact
GoViens support is available 24/7 by telephone or WhatsApp at +1 249-209-9000 and through the application’s support tools. Trip and booking requests should include their reference. Do not send secret bank information or passwords in support messages.
3. Service
GoViens provides tools connecting drivers and passengers and managing ridesharing. Drivers carry out the actual trip. Vehicle, insurance, driving and participant requirements follow local rules and applicable terms. Review offer settings and confirmation information before booking.
4. Applicable terms
General and international terms describe the common framework. The specific terms for the user’s registration country take precedence in case of differences, subject to mandatory law. The trip’s country determines trip operational settings, not the account’s registration country. Consult terms by country for versioned documents and specific rules. This information page changes no previously accepted version.
5. Intellectual property and content
GoViens-owned trademarks, logos, graphics, software and content are protected by applicable rights. Any reuse must respect those rights. Users remain responsible for submitted content and their rights to it. Report unlawful or infringing content through support with information identifying it.
6. Personal data
The privacy policy describes data processing and rights-request procedures. Private documents and information must not be published in publicly accessible content. Country-specific rules and mandatory requirements remain applicable.
7. Hosting and providers — validation required
Data and authentication infrastructure uses Supabase. Card payments are processed by Stripe and native notifications use Firebase Cloud Messaging. The contracting identity, address and contact information of the public website’s host, and hosting disclosures required in relevant countries, must be confirmed before publication. Using a provider does not make that provider the service publisher.
8. Availability, links and applicable law
Service may be interrupted for maintenance or security. Links to third-party services do not guarantee their content. No text removes users’ mandatory rights or remedies. Applicable law and dispute-resolution mechanisms are specified in country terms, subject to mandatory law. This draft requires legal validation and necessary local disclosures before publication.